Once approved to join PBP’s Dropship program, you will receive an invite to our new Dropship Portal. You will then be asked to:

1. Download PBP’s Shopify app and import your products

2. Enter your payout details in the Maker Dropship Portal  

3. Complete any outstanding documentation (DS agreement, ESG assessment) if not yet completed.

Once the above steps have been completed, PBP will add your products to our dropship catalog and share the price lists directly with our retailer network. Retailers will then be able to add your products to their site immediately. 

You will receive all your PBP dropship orders directly in your Shopify Admin and will be able to fulfill as you would any other order received via Shopify.

PBP may reach out to you directly for additional product information that some of our anchor clients require.

Apply to join PBP's Dropship Program here.

PBP actively pitches and promotes Makers that join the PBP Dropship program to our retailers, with the goal of listing your products as broadly as possible. Retailers then select which products they want to list.

The PBP Dropship network includes major retailers such as West Elm, Pottery Barn, Create & Barrel, Maisonette, Sur La Table, Lulu & Georgia, Nordstrom, Macy's, and Wayfair as well as many Shopify retailers.

There is no cost to join PBP Dropship as a maker.

PBP works on a commission structure—meaning you only pay on orders that you receive through our dropship program. When you import your products, you will indicate your wholesale price for your products and we will set the dropship price as 20% less than your wholesale price.  

This 20% fee covers PBP's commission as well as platform integrations, marketing, promotions and return fees.

Every order you receive from PBP Dropship will show up directly in your Shopify Admin order list. Orders from PBP Dropship will have Powered by People as the customer and PBP Dropship as the sales channel.

You are expected to ship an order out within 48 business hours of receiving it in your Shopify dashboard.

When viewing your orders in Shopify please ensure you are referencing the notes field in the order. This will provide you with the Retailer Name, Retailer Order number, and the shipping account which you should use to ship the order. You are not responsible for paying for shipping and should not use your own shipping account.

Please use the Shipping Reference Guide [link to be inserted] for specifications on how to ship your orders as certain retailers will require specific packing lists or shipping instructions. When shipping dropship orders, you must not include any of your branding on the packing lists. 

If you have any questions, please contact us at makersupport@poweredbypeople.com

Each retailer has specific guidance on how to ship the order. In each order's notes you will see specific details on how to ship the order. This will include the Carrier to use and details of the shipping account to use. Most orders will use PBP's Shipping account, but you can refer to the Shipping Reference Guide for more information.

We ask that you use cardboard boxes and stuffing that is environmentally friendly such as newspaper or biodegradable packing peanuts. If you would like further guidance, you can refer to the following guides. 

Pre shipment checklist here.

Packaging and labeling here.

For most of our clients, we pay a 6% returns fee on every order, which is embedded into the commission/fee structure as explained above. Because of this fee, the retailers will manage all returns. For any clients that do not manage returns, PBP manages the returns process on a case by case basis to ensure the customer is happy. In most cases, we do not take the product back from the customer, but make other arrangements with Makers to rectify broken, defective, or mis-shipped products.